EN 
ES Privacy Policy
In compliance with the obligations established in Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights, you are provided with the information relating to the processing of your personal data:
Who is responsible for the processing of your data?
HOTEL RHIN GARDEN, S.L.. VAT NUMBER: B39865209
Address: AV. DE LOS CASTROS,17 SANTANDER 39005 Tfno: 942032727
Mail: info@rhingarden.com Web: www.rhingarden.com
You can contact us in any way you wish.
We reserve the right to modify or adapt this Privacy Policy at any time. We recommend that you
If you have registered and logged in to your account or profile, you will be informed of the changes.
If you are one of the following groups, please consult the information:
+ HOSPITALS
For what purposes will we process your personal data?
We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel and guaranteeing payment.
of the expenses arising from such a stay, among others.
- Preparation of the budget and its follow-up through communications between both parties.
- Information by electronic means, concerning your application.
- Commercial or event information by electronic means, subject to express authorisation.
- To manage the administrative, communications and logistical services provided by the person in charge.
- Invoicing and declaration of the appropriate taxes.
- Carry out the relevant transactions.
- Control and recovery management.
your data will be communicated to the Security Forces and Bodies in compliance with the provisions of the legislation in force, as well as to the travel agencies or operators involved.
The data will be kept for at least 6 years in compliance with tax, commercial, consumer and traveller's book regulations.
What is the legal basis for processing your data? The legal basis is your consent.
+ CONTACTS FROM THE WEB OR EMAIL
What data do we collect through the website?
We may treat your IP address, what operating system or browser you use, and even the duration of your visit, anonymously.
ii you provide us with data in the contact form, you will be identified so that we can contact you, if necessary.
For what purposes will we process your personal data?
- Respond to your queries, requests or petitions.
- Manage the requested service, answer your request, or process your request.
- Information by electronic means, concerning your application.
- Commercial or event information by electronic means, subject to express authorisation.
- To carry out analysis and improvements on the Web, on our products and services. Improve our commercial strategy.
What is the legitimacy for the processing of your data?
Acceptance and consent of the interested party: In those cases where it is necessary to fill in a form and click on the send button in order to make a request, the completion of the form will necessarily imply that the interested party has been informed and has expressly given his or her consent to the content of the clause attached to the form or acceptance of the privacy policy.
All our forms are marked with the * symbol in the mandatory fields. If you do not
If you do not check these fields, or you do not check the checkbox to accept the privacy policy, you will not be allowed to send the information. Normally it has the following formula: "□ I am over 14 today and I have read and accept the Privacy Policy."
+ NEWSLETTER CONTACTS
What data do we collect through the newsletter?
On the Web, you can subscribe to the Newsletter, if you provide us with an e-mail address, to which the Newsletter will be sent.
We will only store your email address in our database, and we will proceed to send you periodic emails, until you unsubscribe, or we stop sending emails.
You will always have the option to unsubscribe, in any communication.
For what purposes will we process your personal data?
- Manage the requested service.
- Information by electronic means, concerning your application.
- Commercial or event information by electronic means, subject to express authorisation.
- Carry out analysis and improvements in mailing, to improve our commercial strategy.
What is the legitimacy for the processing of your data?
Acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.
If you do not check the checkbox to accept the privacy policy, the information will not be allowed to be sent. Normally it has the following formula: "□ I am over 14 today and I have read and accept the Privacy Policy".
+ QUALITY SURVEYS
For what purposes will we process your personal data?
- To assess the degree of quality of the service provided.
What is the legal basis for processing your data? The legal basis is the express consent of the survey.
+ SUPPLIERS
For what purposes will we process your personal data?
- Information by electronic means, concerning your application.
- Commercial or event information by electronic means, subject to express authorisation.
- To manage the administrative, communications and logistical services provided by the person in charge.
- invoicing.
- Carry out the relevant transactions.
- Invoicing and declaration of the appropriate taxes.
- Control and recovery management.
What is the legitimacy for the processing of your data?
The legal basis is the acceptance of a contractual relationship, or alternatively your consent to contact us or your consent to contact us.
to hear about your products from us in some way.
+ SOCIAL MEDIA CONTACTS
For what purposes will we process your personal data?
- Respond to your queries, requests or petitions.
- Manage the requested service, answer your request, or process your request.
- Engage with you and create a community of followers.
What is the legitimacy for the processing of your data?
Acceptance of a contractual relationship in the relevant social network environment, and in accordance with its privacy policies.
Privacy:
Facebook Instagram Twitter
http://www.facebook.com/policy.php?ref= pl https://help.instagram.com/155833707900388 http://twitter.com/privacy
Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb ft priv Pinterest https://about.pinterest.com/es/privacy-policy Youtube http://Www.google.com/intl/es/policies/privacy/
How long will we keep personal data?
We can only consult or remove your data in a restricted way when you have a specific profile. We will treat them as long as you let us by following us, being a friend or by "liking", "following" or similar buttons.
Any rectification of your data or restriction of information or publications must be made through the configuration of your profile or user in the social network itself.
+ JOB SEEKERS
For what purposes will we process your personal data?
- Organisation of selection processes for the recruitment of employees.
- Call you for job interviews and evaluate your application.
- If you have given us your consent, we may pass it on to collaborating or related companies for the sole purpose of helping you find employment.
- If you tick the checkbox to accept the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their recruitment processes.
We would also like to inform you that one year after receipt of your curriculum vitae, we will proceed to its secure destruction.
What is the legitimacy for the processing of your data?
The legal basis is your unequivocal consent, by sending us your CV.
+ VIDEO SURVEILLANCE
For what purposes will we process your personal data?
- Ensure security and access to facilities.
- Control of the work of employees and other similar personnel.
- Evaluate the quality of the Service.
What is the legitimacy to process your personal data?
- Protecting the public interest
To whom may we disclose your personal data?
State security forces and/or judges and courts:
- In cases of commission of criminal acts, verification of serious misconduct, and similar situations.
- To exercise legitimate actions on the basis of our right to effective judicial protection.
For how long will we store your personal data? At the most, for a period of 30 days.
Do we include personal data of third parties?
No, as a general rule we only process the data provided to us by the owners. If you provide us with data of third parties, you must inform and request their consent beforehand, otherwise you exempt us from any liability for failure to comply with this requirement.
NY data on minors?
We do not process data of children under 14 years of age. Therefore, please refrain from providing them if you are not of that age or, where appropriate, from providing data of third parties who are not of the aforementioned age. HOTEL RH IN GARDEN, S.L. disclaims any liability for failure to comply with this provision.
Will we communicate electronically?
- They will only be made to process your request, if it is one of the means of contact you have provided us with.
- If we send commercial communications, they will have been previously and expressly authorised by you.
What security measures do we apply?
You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorised access and theft of Personal Data.
To whom will your data be communicated?
Your data will not be passed on to third parties, unless legally obliged to do so. Specifically, they will be communicated to the State Agency for Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.
In case of purchase or payment, if you choose any application, website, platform, bank card, or any other online service, your data will be transferred to that platform or processed in its environment, always with maximum security.
When we instruct them to do so, the web development and maintenance company, or the hosting company, will have access to our website. They will have signed a service contract that obliges them to maintain the same level of privacy as we do.
What rights do you have?
- To know whether we are processing your data or not.
- To access your personal data.
- To request the rectification of your data if it is inaccurate.
- To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw your consent.
- To request the limitation of the processing of your data, in certain cases, in which case we will only keep them in accordance with the regulations in force.
- To submit your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send them to the new person in charge that you designate. This is only valid in certain cases.
- To file a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not dealt with you correctly.
- To withdraw consent to any processing for which you have consented, at any time.
If you change any data, please let us know so that we can keep them up to date.
Do you want a form for exercising your rights?
- We have forms for the exercise of your rights, ask us for them by email or if you prefer, you can use the forms elaborated by the Spanish Data Protection Agency or third parties.
- These forms must be electronically signed or be accompanied by a photocopy of the ID card.
- If someone is representing you, you must attach a copy of their DN I, or have them sign it with their electronic signature.
- Forms can be submitted in person, by letter or by mail to the address of the Responsible at the beginning of this text.
How long does it take to get back to you on the Exercise of Rights?
It depends on the law, but at the most within one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use other types of cookies that are not necessary, you can consult the cookie policy in the corresponding link at the top of our website.
How long will we keep your personal data?
- Personal data will be kept for as long as you remain connected with us.
- Once you unsubscribe, the personal data processed for each purpose will be kept for the legally stipulated periods, including the period in which a judge or court may require them in accordance with the statute of limitations for legal actions.
- The data processed will be kept until the expiry of the aforementioned legal periods, if there is a legal obligation to keep them, or, if there is no such legal period, until the data subject requests their deletion or revokes the consent granted.
- We will keep all information and communications relating to your purchase or the provision of our service, for the duration of the guarantees of the products or services, in order to attend to possible claims.
